Terms and conditions

We look forward to welcoming you on a Think like a Tree course.

Course fees are for one person attending a course (unless otherwise stated).   Where courses are suitable for children this will be specified in the course description.  The age of a child place may vary dependent on the suitability of the course.

Please read the course instructions carefully about what to bring and where to attend.  Courses take place in a variety of locations around the UK – pleasure make sure you are booking for the correct location.

Course providers:

Please check who is running your course. Some courses are run by independent providers and your contract will be directly with that provider. These courses are run with the permission of Think like a Tree but we do not accept and liability for these courses or their locations.

Disabled access and additional needs

Please contact us to discuss your requirements.  Our sites are grass and woodland but we will make every effort to accommodate you. 
We endeavour to make our workshops and events accessible to all.  Please contact us if you have special requirements (eg to bring a carer, or a specific learning need) and we will discuss how we can help.

Refreshments:

Most workshops include refreshments.  You may be required to bring your own lunch, or a shared lunch. Please see the course description about what to bring.  Please email us or the course provider if you have additional special dietary requirements.

What to bring:

Please see the booking details for what to bring. All courses require you to dress for the weather as some of each session will take place out of doors, whatever the weather.

Cancellation:

Please check the cancellation policy for the course that you are booking. For course taking place at Whistlewood Common, participants can cancel up to 40 days prior to the course date. Under these circumstances a 25% cancellation fee will be subtracted from the course refund. After this threshold we cannot refund any course fees and therefore in order to cover unforeseen circumstances, we would strongly recommend that you take out cancellation insurance to cover any costs should you have to cancel for any reason outside your control.
We reserve the right to cancel a course date for any reason (for example, inclement weather or insufficient numbers) and shall not be liable for any consequential loss that may be incurred. Under these circumstances you can request a full refund. or we can transfer your booking to a future course.

Waiting list:

If your chosen course is full please email us to request to be put on our waiting list.  We cannot guarantee you will get a place but we’ll contact you if one becomes available.  If there are lots of people on the waiting list we will endeavour to put on another workshop.

Privacy policy

Any data collected during the course of this booking will be stored on our computer(s). Your contact details will be added to our database to receive newsletters and updates about Think like a Tree.  If appropriate your details will be shared with any external trainer running your course. We will not pass your details onto any other organisation.  If you would prefer not to receive this information then please notify us and we will remove your details from our database immediately. Any emails you receive from us will contain an unsubscribe option.

Liability

Parking facilities are available on sites and any vehicles and their contents are left at the owner’s risk. We do not accept any liability for any damage, loss or injury to any member of your party or possessions whilst on any site offering Think like a Tree courses.

Concessionary Rates:

On some courses we try and keep a small amount of places reserved for those on low-incomes.  These places will be held until the concessionary places are all full, or until two weeks before the event or workshop, when the places will then be opened to all.

If you cannot see a concessionary place offered on your course and you genuinely can’t afford to come, then please contact us and we will see what we can do. It would be helpful to outline your circumstances and how you think you would benefit from Think like a Tree.

You are eligible for the concessionary rate on our courses/events if you are a full-time student (with a student-ID card) or receive one or more of the means-tested benefits below.  If your circumstances are exceptional but not listed below then please contact us before you book.

Please provide full information of your eligibility when booking your place, and bring proof to the event/workshop.

•     Job Seekers Allowance (JSA)

•     Employment & Support Allowance (ESA): Work Related Acitivity Group (WRAG)

•     Universal Credit

•     Housing Benefit

•     Council Tax Benefit

•     Child Tax Credit

•     Working Tax Credit (income does not exceed £16,190)

•     Income Support

•     Pension Credit Guarantee

•     ESA – Non WRAG